123.hp.com Troubleshooting for Officejet Pro

123 hpcom-troubleshooting Officejet PRO

The HP Print and Scan Doctor software tool fixes your HP Printer Issues with your computer that contains the Windows 10, 8, 7, Vista, and XP Operating Systems. As a free software, it is compatible with Windows 7 and newer operating systems. The tool can be easily downloaded to your computer from the appropriate website using your Internet browser.

  • HP Print and Scan Doctor opens automatically after download
  • You just have to follow a series of steps for the installation is completed.
  • Click on Start on the Windows home screen. Look for your printer in the list and select it.
  • If your printer is not listed, make sure the printer is turned on and connected. Once turned on, click My product is not listed, and then select Retry. Select your printer name, and then click on Next.
  • If there is a connection problem, click the method being used to connect the printer and then follow the on-screen instructions and then click on Retry.
  • Depending on the issue you are facing, you can either choose Fix Printing or Fix Scanning.

To fix issues with printing using the HP Print and Scan Doctor:

  • You can use the HP Print and Scan Doctor tool to test the health of the printer spooler, print queue, device manager, and device incompatibilities.
  • Double-click the HP Print and Scan Doctor icon on the desktop to open the tool.
  • Click on Start on the Welcome screen and Select your printer, and then select Next.
  • The Finding and Fixing Problems screen displays
  • Click on Fix Printing
  • The list of actionable results will be displayed in the HP Print and Scan Doctor Results screen
    You can choose any relevant action to fix the issue


Windows Support


Obtain clear and precise informatics for setup and installation of your HP printer on your computer with the Windows OS.

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MAC Support


Our technical experts will assist your Mac and HP printer needs immediately. Call us now for a query.

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Smartphone Support


A smartphone doesn’t just help you talk and browse. It helps you print as well. Call our experts today to know how.

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Call us @ +1-855-836-0800 for HP Printer Setup For Windows


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